Contact Us

You can send comments on this website or ask questions or make enquiries of the National Grid EMF Helpline by contacting us by one of the following ways:

Please remember to include your name, and an email address or a daytime phone number.  By supplying this information you confirm you have read and agree to the use of your information as set out in the Privacy Policy statement. 

Although we cannot promise to reply immediately we will return your email as soon as possible.

Further feedback

Your first point of contact, whether about this website or EMF issues generally, should always be with the EMF HelpLine as above.  The staff on the EMF Helpline take all comments seriously and review all feedback.  If, however, you wish to provide further feedback on the operation of the Helpline itself, you can contact box.emf.feedback@nationalgrid.com.  Emails to this address will be read by different staff in National Grid to those who answer the Helpline.